Of course! A CEO needs to be charming as conflicts are inevitable in leadership and daily management. Otherwise, he or she cannot execute his or her vision and strategies if his or her leadership cannot be adequately perceived. In addition, his or her career can be in jeopardy, whether the person is a national leader or the head of a Fortune 500 company. There were 253 Fortune 1000 CEO Replacements in 2014, Man: Woman = 252:1, some of which were due to poor conflict management.
A CEO almost lost his job because of the conflicts with his team and his public image. Nevertheless, he became charming in less than 3 months since we identified his “missing software” and installed it smoothly through the 6Q Approach. Read more…
Recently, another issue emerges– How to Win Hearts and Minds?
A CEO spent several months annually visiting his global offices since he found eye to eye and belly to belly was the most efficient way to communicate. I agree with him except he could spend a whole year visiting offices if his company got bigger than today since he only had 24 hours a day.
As a company grows, leaders have to win hearts and minds through management team building and system designing, and in the meantime, be charming. The management team building should start with the right people instead of the best training. The system should be multi-tasking instead of singular as all steps are somehow connected. These often are not hard to achieve if we can go beyond IQ, EQ and behavior approach and identify the “missing software.” The differences can be more significant with more steps involved, for example,
0.9 x 0.9 x 0.9 x 0.9 x 0.9 x 0.9 =0.53144 << 1
On the other hand, it is more critical to be charming and win hearts and minds during tough time, for example, mass lay-offs due to Automation. McKinsey research suggested about 15% of current work could be automated by 2030, which can potentially impact nearly 800 million workers globally. While mass lay-offs can save companies massive costs, they can also create greater inequality and “massive disruption.” It is wise for companies to re-skill or redeploy their existing workforce if possible instead of simply discarding them. A lot of time, money, headaches, and tears can be saved if we can anticipate existing workforce’s development needs before “the 360-degree evaluation” and make their learning easy and fast.
Empathy, communication, conflict management and public image are fundamental to a CEO’s charisma. In addition to people skills, a CEO also needs vision, dignity, problem-solving, etc. to win hearts and minds, especially during the storm. Because a leader’s charisma optimizes his or her leadership efficiency, a part of our Level 5 leadership development is to help leaders be charming and win hearts and minds. What makes a CEO charming? Here are some examples:
Regarding management team building and other aspects, please visit 8 Dimensions of How to Be a CEO.
How to Be Charming, Win Hearts and Minds Efficiently?
Different leaders have different kinds of charisma. There is no fixed format. We empower leader(s), team(s) and system(s) according to their development needs today and tomorrow. For more information, please click here.
As the talent war, competition, change, and disruption intensify, how a CEO stays charming and wins hearts and minds has become increasingly important. As the new storm is coming, such as the “massive workforce disruption” or massive lay-offs due to Automation, a CEO’s Vision, Power, Humility and Will matter more than before. These rules apply to all other leaders.
You can take a mini leadership assessment to see how you are doing. Many businesses and leaders have development needs at personal, interpersonal or institutional levels. Usually, it is not hard to improve if we can identify the “missing software.” Contact us with your issue even if it is impossible to anyone else.
About the Author
Bin Yang is the Managing Director of The Prince Synergy (www.theprincesynergy.com), a leading consulting firm that focuses on building exceptional leaders to strengthen society and solves the hardest issues in leadership and performance that no one else can. She is also the author of Identify Your “Missing Software,” Go from Good to Great Efficiently. For more information or to schedule an interview, lecture or appointment, please contact us at 310-668-1828.
Mental health is # 1 priority to many leaders as it can impact many aspects of individuals and businesses, including individual well-being, productivity and creativity. The solution should address access and approach, and the 6Q approach can make significant differences in the second part.
Mental health management is also a key of Health Quotient as well as personal and team management. Not everyone needs to be a mental health expert, but it is important to know how to take the right approach, recognize common issues and take the right action, including when to go to experts. A few years agao, Ben Congleton, CEO of Olark, encouraged his web developer Madalyn Parker to take 2 days off for her mental health. It went viral after Ms. Parker shared the experience at twitter. That also implied that many people do not handle the mental health matter wisely.
Different Approaches, Different Results
Traditional approach focuses on individuals (personal development, coping skills, and past performance), and uses behavior tools before individuals are “ill’ and Western medicine afterwards. Some people stigmatize others with “mental issues.” However, outside world matter, partial tools cannot solve all issues, and the right attitude is the first step to take the right action.
We evaluate individuals at micro and macro levels, get to the root causes of their behaviors, help them get on the right track, and target issues with the right tools. The results can be at least 10 times faster. Quit Addiction, End GI Bleeding is a good example– We helped the business owner strengthen his Adversity Quotient, stopped his alcohol addiction in 1 week and ended his GI bleeding that lasted for over 2 years.
How to Manage Mental Health Issues Efficiently?
In addition to the right approach, individuals also need to know common mental health issues and actions to take. Mental health issues can be pathological and need medical attention, such as bipolar. Non-pathological ones often need no medication but may require great analysis and physical and psychological care, for example, burn out. Individuals usually need experts for the first group and may try to work with the second one if they know how.
What gets a person here may not get the person there as the internal and external resources required and challenges can be different. The more stress a person needs to handle, the more skills the person should be able to learn or gain. One efficient way to optimize individuals’ productivity and mental health is place them at the right environment.
How Can The Prince Synergy Help You?
We assess individual mental health management through the 6Q Assessment and empower them according to their needs. We also help individuals and businesses know their talent, make wise placements or investment, strengthen and restore their physical and mental health if needed.
How well do you do here? Take a quick assessment
The Prince Synergy Team
Get Ahead, Stay Ahead
Los Angeles, 310-668-1828
(The press has appeared on Business Insider, Market Watch, PR Newswire and other media.)
LOS ANGELES, Oct 10, 2017– The Prince Synergy (www.ThePrinceSynergy.com) announces that they open its leadership practice and programs internationally to minimize “intractable issues” in leadership and top team performance worldwide.
When asked the significance of the plan, Bin Yang, the Managing Director at The Prince Synergy, said, “Many people are so used to ‘Intractable Issues’ in leadership & top team performance that they stop questioning the fundamental or looking for solutions. Issues at the top are often complex, involving individuals’ whole 6Q system. Technology (IQ), psychometric (EQ), and behavior tools alone can make complex issues ‘intractable,’ which is why only 13% of companies can build effective global leaders. Through the 6Q Approach, we can be 10 x faster and find efficient solutions to many ‘intractable issues.’ In addition, learning needs to be integrated with practices since workplace practices are not available to everyone and are often inconsistent.”
The Prince Synergy focus on building level 5 leaders, exceptional CEOs, and optimizing top team performance since it is the most efficient way to empower millions at one time. The Prince Synergy’s programs and classes are designed to target the compound challenges along the leadership journey, including those that no one else can, for example, how to know talent deeply, manage self-induced conflicts, and build resilience.
Unlike others, The Prince Synergy assesses the root causes of development needs instead of analyzing behaviors as different root causes can have the same behavior. In addition, The Prince Synergy emphasize on catching development needs before the “360-degree assessment” and taking early actions. Ms. Bin Yang first invented the 6Q approach at clinics and helped many patients meet challenges and stay healthy. The holistic approach bases its interventions on business, law, medicine, psychology, and evaluates the whole 6Q system simultaneously to identify the root causes and make learning easy and fast.
The Prince Synergy chooses solutions through its diagnostic program. It has programs that take leadership from good to great, manage conflicts, multiply leadership styles, and pursue organizational benefit efficiently. It also has programs that aim to improve leadership skills and performance in days to weeks or target other unique needs. Some clients are highly interested in its practice classes since workplace practices are unavailable to everyone or do not have the piece they need consistently.
The Prince Synergy’s video, “Join Us, Minimize the ‘Intractable Issues’ in Leadership & Top Team Performance!” can be found on Youtube (https://youtu.be/E1BjvALU1QA), and book “What Stops Leaders from Good to Great?” is available on Amazon.
About The Prince Synergy:
The Prince Synergy (www.theprincesynergy.com) is a leading consulting firm that focuses on building exceptional leaders and CEOs and optimizing top team performance to strengthen society, and that solves the hardest issues that no one else can.
For more info, or to schedule an interview, lecture, or appointment, please contact Judith Sullivan, email@example.com, or 310-668-1828.
Jim Collins introduced “Level 5 Leadership” as a powerful way to take a company from Good to Great and characterized the highest level of leadership as HUMILITY + WILL. Both HUMILITY and WILL are behaviors, which exist at the surface of Level 5 leadership. Many institutions try to build Level five leadership through either behavioral modification or EQ training, both of which are psychological tools. Do internal structures matter in Level five leadership building? Can one tool solve all problems? These principles apply to both leaders and talent.
Beneath the surface of HUMILITY + WILL lie a healthy Ego, a deep understanding of life, a big dream, extraordinary abilities and other integrated internal structures. Individuals with a healthy Ego typically accept themselves, can focus on the big picture, and have no need to seek satisfaction through pathological behaviors that will backfire later. Humility reflects a healthy Ego but is NOT the only reflection. Those who understand that success requires the right time, the right place and hard-working can easily understand and respect others. These individuals can direct their energy efficiently to pursue their big dream. Extraordinary abilities combined with other characteristics will increase their chances of success. In fact, many leaders who are great public speakers and somewhat self-centered also share these great features, for example, Winston Churchill and Franklin D. Roosevelt.
The Behavior Approach is a great tool for leadership development, but like any other tool it has its limits and cannot solve every underlying problem. For example, individuals can be HUMBLE because of a weak Ego, which stems from unsuccessful bids to gain parental approval during childhood. The parents are usually busy or are indifferent to the child. Behavior therapy can enhance their HUMILITY, but cannot build the powerful WILL needed to overcome various hurdles. However, with the right tools, it takes only days to help individuals stop seeking parental approval. It is better to identify the underlying cause(s) and target the issues precisely to achieve fast and lasting results.
In addition to a healthy Ego, WILL is closely linked to confidence that is built on vision, knowledge, learning, resources, health, and more. When confidence wanes, WILL will be threatened. For example, a young business owner suffered a Traumatic Brain Injury and became extremely frustrated by the necessity to re-learn EVERYTHING. He often called 911 as his stress management tool. Once transported to the Emergency Room (ER), he yelled at the doctors and nurses there. I recovered myself from TBI via a similar path and was doing a residency rotation in the ER the day when this young man came in. I understood his frustration, so I walked to him, discussed with him his progress and offered my own real life success in overcoming the challenges associated with TBI. He thanked me in the end, and the ER nurses later told me that his ER visit that day was his shortest and most pleasant, and he never came back again.
Business is rife with unexpected challenges, setbacks, and uncertainty, all of which can be more stressful than the challenges the above business owner has faced. Both HUMILITY and WILL can reflect the underlying structure and mainly belong to Emotional Quotient (EQ), an essential component of leadership. Those who act rashly under stress or uncertainty often have high EQs. To stay focused, individuals need the right tools to meet challenges, manage stress and handle setbacks and failures. One powerful tool is to be able to see the light at the end of the tunnel, either through their own resources or outside experts, which requires more than EQ.
Underestimated for decades, EQ is now overestimated, as if it is the only factor that matters in leadership development. In fact, many factors can affect EQ, either positively or negatively. Why? Each person is an integrated system of abilities, health, and their relationships with themselves and society. Each person is an integrated system of 6 Quotients that determine their directions and actions (Intelligent Q), help them stay updated (Learning Q), govern relationships with others (Emotional Q), maximize their results in society (Public influence Q), remain resilient in the face of adversity (AQ) and keep their energy level (Health Q). EQ is only a part of the integrated system, and, therefore, issues can come from IQ, LQ, PQ, AQ or HQ over which EQ or behavior has little or no power. How the young business owner acted before and after his last ER visit is a good example.
It takes great industrial or cross-industrial knowledge and instinct (IQ) to see the light at the end of the tunnel. It takes tenacity, problem-solving skills, learning, energy (AQ, IQ, LQ, and HQ) and more to see the light when facing setbacks and failures. Because he and other ER doctors were not sufficiently familiar with Traumatic Brain Injury recovery, the young business owner couldn’t see the light at the end of the tunnel. As time passed, his EQ became vulnerable. It is due to this same mechanism that some former high achievers develop “Learned Depression” after a series of failures. However, the business owner did not stay at home, depressed. He called 911 to go to the ER where I happened to be, and he regained his EQ power once I helped him see the light at the end of the tunnel. EQ can help an individual see the light and maximize resources and market share; however, EQ alone is usually not enough. Can Behavior Modification help him? No, because behavior approach cannot address root causes.
The internal structures of Level 5 leadership include a healthy ego that facilitates self-acceptance and the focus on the big picture, a deep understanding of human nature that fosters respect for others, a big dream that focuses energy, extraordinary abilities and more to leverage full power, maximize results and bounce back from adversity. Individuals with Level 5 leadership style often can see the light at the end of the tunnel when facing with uncertainty, either leveraging their own or external resources, so they have a strong WILL. They do not waste energy because of their healthy egos and a deep understanding of human nature (HUMILITY). People with Level 5 leadership style not only choose the right successor, but also use right people and create positive environments within their companies and society. As a result, they maximize their results and save even more energy. Individuals with Level five leadership are open to new ideas and new technologies, so they can stay on the right track and spend their energy and money more and more efficiently.
To develop Level 5 leadership style, individuals need not only key elements, but EVERY element to maintain internal stability and optimal performance. What sustains their stability and optimal condition can change as their environments change. Unfortunately, it only takes ONE element in one single process to break the whole system. The above young business owner is a good example. Weaknesses can be poor blind spot management of decision-making, under-utilization of new technology, poor reactions to adversity, etc. The insufficient elements may not affect their performance management today, but can be significant enough to impede them tomorrow when the environment changes. This is why we need to catch the development needs of a leader before “the 360 Degree evaluation” to Go from Good to Great and Optimize Top Team Performance Efficiently.
“Can He Handle the Job?” is a good example of developmental needs that are insignificant today but significant tomorrow. “All-in” intensity does not surface until individuals have to face all issues related to an organization on a daily base. Those who die of stress-related health issues, such as heart disease, stroke, and suicide, are good examples of individuals who ultimately pay the price for matters that seem insignificant now but have a cumulative impact. Consequently, it is important to anticipate the development needs of a leader in the face of change and target the needs precisely with the right tools. If leaders can maintain optimal performance, it will obviously have a positive impact on business, people around them, and personal potentials for success.
It is inefficient to build Level five leadership by copying some behaviors or one “surface,” because, ultimately, the individual’s internal structure determines their behavior and psychological response. No one tool can address all issues. Emotion and behavior are only a part of the human integrated system of abilities, health, and relationships with the self and society. In addition, emotional training and behavioral approach have limited power over complex issues with non-psychological or non-behavior root causes, such as abilities and health, which can create “intractable issues” and add months or years to the time to achieve results. The right approach is to look into all elements, get to the underlying causes, identify the “missing software,” and target issues with the right tools.
Unlike computers, human capacity can fluctuate under change and storm, which involves adversity Q, health Q, and public influence Q besides IQ, EQ, and learning Q. Behaviors can reflect the 6Q structural change but have limited power to change the 6Q system. By getting to the root causes, we can anticipate development needs of a leader before “the 360-Degree Evaluation” and take wise action. By addressing the underlying causes with the right tools and installing “missing software” smoothly, leaders often begin to show results in days to weeks instead of months to years. One of the best ways to speed up the Level five leadership development process is to act as if you already possess the qualities you want to develop.
Do you want to build Level 5 leadership style, become a level 5 leader or be an exceptional CEO? Do you desire to lead with a smart system and optimize your team performance efficiently? Do you long to take your company from good to great? Join our next webinar or try the Mini Leadership Assessment. You need to work on your surface as well as your internal structure and unlock yourself from What Stop Leaders from Good to Great,
About the Author
Bin Yang is a global Executive Adviser and the Managing Director of The Prince Synergy (www.theprincesynergy.com), a leading consulting firm that focuses on building exceptional leaders and performance management systems and reducing healthcare costs. She is also the author of “What Stops Leaders from Good to Great.” For more information or to schedule an interview, lecture or appointment, please contact us at 310-668-1828.
Organizations always need great leaders who can identify emerging challenges, inspire their team, and turn strategy into effective action. The needs only have been intensifying as changes come at an exponential speed. A 2016 Deloitte survey found that only 13% of companies believe they are building effective global leaders
Other firms have several suggestions on top team performance– focus on the shifts that matter, provide continuous leadership development, simplify formula, etc. Should we just concentrate on the shifts that matter? Should institution baby sit leaders? Can one method fix all issues? The answer is NO.
The Root Causes of Poor Corporate Leadership Development
The main root cause is partial approach– unable to get to the roots cause due to a lack of knowledge of the whole human structure but psychometrics, behavior or technology. Subsequently, many people try to solve health, business, law and other NON-tech and NON-psychological issues with tech and psychological (behavior) tools
Leaders require different tools to meet challenges in various environments at different stages. The daily skills include how to communicate and take feedback. Others can be sleep, learning, business law utilization, etc. If they do not have the tool(s) or the potential to acquire the tool(s) to finish ONE process, the whole journey can be in jeopardy. Talent type, personality and others define the boundary of their potential. Motivation DOES NOT have unlimited power. The case below is a good example that behaviors are often secondary to challenge and only emerge AFTER a person is ON THE SPOT, which is what the 360 degree can observe.
Unable to identify the precise development needs of a leader also results in extensive time, money and opportunities waste. Other technical causes can also delay and fail corporate leadership development, for example, how to personalize learning, install the “missing software” smoothly, and enhance learning practices.
Administrative and social causes include lack of support from CEOs and senior leaders and lack of motivations and confidence from individuals. Some people only want “solutions” from certain resources, including themselves. Some only respond to certain language and format. Without knowing the underlying structure and related rules, people analytic is only behavior or psychological observation and cannot be actionable. Thus, we need to get to the root causes and develop corporate leadership accordingly. For leadership development history, please visit Catch the Development Needs of a Leader before 360 Degree Evaluation.
Focus on the Shifts that Matter as well as the Holes that can Leak and Sink the Boat.
Regardless what a company strategy is, individuals can have different leadership development needs and require different action to execute the same strategy. A company opened a new category and promoted a marketing talent to be its new sub-ordinary CEO because:
However, the person has difficulties balancing intangible financial benefit over tangible and struggles with conflict management since he was “too important.” In fact, his leadership development needs could remain INSIGNIFICANT until he was promoted to CEO. Can his self-awareness and learning mind-set help him? Not really since it is hard to learn to vision intangible benefit, not to mention to become almost a genius that an excellent CEO requires. In addition, his Ego could easily become an issue once he was too important. Warren Buffet once said, “A horse that can count numbers is a remarkable horse, but not a remarkable mathematician.”
It is wise not to correct a development area. However, not to correct a development area should not be equal to ignore the area, or damage control can be inevitable. The case is a good example.
Each person has different leadership development needs that requires different time, action or alternative. No fix amount time and action can guarantee a success. Once individuals can meet current challenges, no need to update them unless their challenges change or will change, like the case above. By knowing their 6Q, we can catch most development needs of a leader ahead of the time and take early action. The Executive 6Q Assessment results are often good for 2 years in the absence of significant events.
Recently, some HR personnel explored whether people analytics enhances performance, how to simplify their approach and make their people analytics actionable. Their first discussion really amazed us– of course, people analytics enhances performance. However, no one formula for all as each human part, process, environment and stage has its own rules as discussed above. Without knowing the underlying human structure and related rules, people analytic can only be behavior or psychological observation, and, therefore, cannot be actionable.
Not long ago, we met some “leadership development experts” who evaluated leadership through psychometrics only and nailed both psychological and non-psychological issues with psychological tools. In fact, many psychological issues are secondary to NON-psychological causes, for example failures and poor health. To evaluate only psychometrics and target NON-psychological issues with psychological tools was why their leadership development was so poor. Unfortunately, the “leadership development experts” could not see the whole picture because they only react to psychological signals due to their knowledge base.
For proper people analytics, please visit from PwC CEO Study to How to Go from Good to Great Efficiently.
Learning is another whole system approach, where knowledge structure, talent type, tenacity, resources, introspection, self-discovery, etc. can all impact the learning outcome. One efficient way to facilitate change management and strategy execution is to make learning easy and fast. To do so, we need to identify the development needs precisely and minimize learning resistance. In addition, integrate learning with practices to enhance memory and turn learning into rapid action. Our leadership group classes are designed to serve the purpose. Practices at work are great but on and off.
Furthermore, senior leaders’ participation matters in organizational leadership development. McKinsey’s recent research found that successful corporate leadership-development programs were five to six times more likely to involve senior leaders acting as project sponsors, mentors, and coaches. The reason is that the senior leaders are good role models and know what matters most to the company.
Many CEOs strike to be exceptional but underestimate the needs to translate strategy into effective organizational capabilities that will affect their ultimate success. In fact, corporate leadership development can achieve a quick impact through the same mechanism of building exceptional CEOs.
1. Identify the development needs of a leader before “the 360 degree,” based on the 6Q assessment result instead of IQ, EQ and Behavior alone. The difference can be 50% of time less, efficient solutions to 30-40% “intractable” issues, and minimum damage control.
2. Install the missing tools as smoothly as possible. The difference here can be weeks vs months, months vs years.
3. Integrate learning with practices. The difference here can be knowledge vs action.
As the pace of change increases, so does the impact and cost of poor corporate leadership development and top team performance improvement.
How do you score in the above 4 key areas?
It is normal if you do not score high, which is why we are here. Read how to implement the 4 keys at What Stop Leaders from Good to Great.
About the Author
Bin Yang is the Managing Director of The Prince Synergy (www.theprincesynergy.com), a leading consulting firm that focuses on building exceptional leaders to strengthen society and solves the hardest issues in leadership and performance that no one else can. She is also the author of What Stop Leaders from Good to Great, that many Fortune 500 CEOs wish they have long before their “retirement.”
For more information or to schedule an interview, lecture, or appointment, please contact 310-668-1828.
To many leaders, how to become a CEO is not good enough– they desire to be an exceptional CEO, whether they are at Fortune 100 companies or startups. Should they improve behaviors or build the underlying structure? Is there a timetable? Are IQ, EQ and Behavior tools enough? What is the difference between how to become a CEO and how to be an exceptional CEO? Recently, McKinsey released its CEO study on what makes a CEO “exceptional” based on the pattern they have recognized among a big data through behavior analytics. Let’s review its 3 key findings and explore how to be an exceptional CEO or how to become a CEO. In the meantime, give yourself a quick self-evaluation.
The key here is how to keep a fresh and objective view and minimize attachments to old glory and routines, which is a part of human nature management. Unable to do so has stopped many CEOs in our leadership study and Fortune 1000 CEO study. I have paid a heavy price here myself.
However, not everyone needs to come from outside to gain the quality, for example, Microsoft CEO Satya Nadella, Ford CEO Alan Mullaly, and American Express CEO Kenneth Chenault. They all came internally and have transformed their businesses.
How do you do here? You can take a quick leadership assessment.
The time is very important when reshuffling management. However, what if an organization cannot afford the 2 years to warm up? For example, Alan Mullaly joined Ford Motor in 2006 when Ford was on edge of bankruptcy. Jeffery Immelt became the CEO of GE 4 days before 911 attack hit GE badly. Regardless where they came from, neither had 2 years to warm up self and their institutions. Let’s explore what takes to develop the strategy and translate it into effective action in a timely manner.
After assessing hundreds of CEOs and non-CEOs from different sizes of institutions, we have found the following:
All the above elements require IQ, EQ, learning Q (LQ) as well as Adversity Q, Public Influence Q, Health Q. How the 6Q work together just like how human muscles work together in body movements. Industries, stages of business, the status of the team and others can add, modify, or delete the required elements. CEOs are the keys to business success and need to be ready for the worst, be stable and stay healthy; therefore, their issues are often too complex for traditional IQ and EQ tools alone to handle.
Behavior analytics can recognize many behavior patterns but not their root causes. However, most institutions, including top MBA, build leaders with behavior analytics and pattern recognition and have received poor results. A 2016 Deloitte survey found that only 13% of companies believe they are building effective global leaders.
The differences between how to become a CEO and how to be an exceptional CEO are significant– an average CEO can be extraordinary in some areas and certain process, not almost all areas and all processes, especially learning and the health of their Ego. Today, we can identify the “missing software” and strengthen leadership rapidly.
In general, symptoms are not equal to their root causes because all 6Qs can interact with one another. For example, IQ and EQ can lose their power due to poor AQ and HQ, which is why IQ, EQ, LQ and behavior tools cannot solve all issues. Being cool in the storm makes a leader unforgettable. Being able to manage team’s mental health often can win CEO more hearts, minds, and social credits.
In addition, each element above can involve a lot of underlying work. For example, “Focus on the Big Picture” involves not only decision-making quality, but also industrial insights, rules of games (business, society, and government), leaders’ health of Ego, innovation, resilience, and others. Whether a leader can focus on the big picture is behavior. Decision-making, knowledge, the health of Ego, innovation, resilience, and others are the underlying structure that will shape the behavior. However, most people only focus on the technical part (IQ) but miss the rest, and many institutions either categorize leaders based on their today’s behaviors or secondary behaviors.
For further analysis and more case studies, please read Can Behavior and EQ alone Build a Level 5 Leader and What Stop Leaders from Good to Great.
How to become a CEO is a part of corporate leadership development. A recent Deloitte survey found that only 13% of companies are building effective global leaders. One fundamental cause is that traditional IQ, EQ, and behavior tools alone cannot solve complex issues that also involve Adversity Q, Public Influence Q, and Health Q. To personalize development with the right tools is one key. Here are other keys to optimizing corporate leadership development.
How well do you do at each part? Take a quick assessment.
First, Today Is NOT Tomorrow. Not every leader has what they “should.” Instead of focusing on their behaviors today, we should explore the underlying structure and find the “missing software.” Without the underlying supporting structure, today’s behavior WILL NOT last to tomorrow. The tools are often beyond IQ, EQ and behavior alone.
Second, catch the development needs of a leader before “the 360 degree” and make wise investments because NOT all issues have quick solutions, for example, talent type and pathological Ego. In addition, there is no one tool for all issues; therefore, we work with the best in different industries, including McKinsey.
Furthermore, many “intractable issues” are due to a lack of the right tools. For example, target all issues involved in “Focus on the Big Picture” with IQ tools. By getting to the root causes with the right tools, we often can save at least 50% of the time and discover fast solutions to 30-40% “intractable issues.” Time is money. Efficiency is life. I wish everyone agree with me.
After years of researches, we have found that building exceptional leaders is the most efficient way to strengthen society. For someone who desire to be an exceptional CEO, he or she first has to be a happy and healthy person, a level 5 leader, and be ready to handle all-in-one responsibilities. Thus, the program “Be an Exceptional CEO” usually requires more time and effort than “Leadership, from Good to Great.”
In summary, to be a CEO, you want to know not only how to become a CEO but also how to be an exceptional CEO. The sooner you know the difference, the better CEO you can be, the more impact you can make on the world.
1. Identify your “missing software” before “the 360-degree evaluation.” The difference can be to do damage control or take early action and find efficient solutions to 30-40% “impossible.”
2. Install the “software” as smoothly as possible. The difference can be weeks vs months or months vs years.
3. Integrate learning with practices. The difference here can be knowledge vs action.
4. More tips on how to go from good to great, to exceptional.
The right approach means more when you are a “underdog.” It is easier to score higher, faster and better than to be frustrated about “justice” although you should never give up your right. General job exposure and self-discovery are helpful but often too general and time-consuming. Speed and results can determine the rise and fall of a business and a CEO.
If the 6Q approach new to you, consider read more CEO case studies in the book What Stop Leaders from Good to Great. Like Reid Hoffman, the founder of Linkedin, said at one of his Master of Scale episodes, “You have to frequently ask yourself, ‘Which of the old lessons have to be thrown out? And which things do I have to unlearn or learn anew?’” Throw out your old tools and embrace new ones. In addition, DO NOT give up your issue before consulting The Prince Synergy even if it is impossible to anyone else.
About the Author
Bin Yang is the Managing Director of The Prince Synergy (www.theprincesynergy.com), a leading consulting firm that focuses on building exceptional leaders to strengthen society and solves the hardest issues in leadership and performance that no one else can. She is also the author of Identify Your “Missing Software,” Go from Good to Great Efficiently. For more information or to schedule an interview, lecture or appointment, please contact us at 310-668-1828.
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ABSTRACT:Many hospitals have run out of space due to Coronavirus (COVID-19). It is critical to enable non-infected to stay healthy with optimal Internal PPE + External PPE since face masks and social distance (External PPE) cannot block all viruses and not everyone has strong internal PPE. The more non-infected can stay non-infected, the fewer hospital beds needed. No lockdown needed if every powerful tool is used, and everyone can do their part.
Coronavirus (COVID-19) has surged again recently. Although the positive case number may be due to great testing, hospitalization number matters. Yet, not everyone can stay at home, work from home, or close their stores.
Facemasks, gloves, and social distance cannot block all virus. Studies found that a surgical mask can block as much as 75% of virus, N95 can block up to 95% of small particle, and social distance can reduce up to 99% virus exposure. Individuals either beat the rest virus or get infected.
It is easy to understand that the elderly better stay at home during the COVID-19 pandemic since their internal PPE is often low. Many working personnel has low internal PPE even they are young due to stress, poor self-management, co-morbidities, etc. The CDC estimated that 45.4% of U.S. adults are at increased risk for COVID-19 complications because of co-morbidities. The CDC also found that 19% of COVID-19 infection could come from health care personnel (HCP) who often use N95 facemasks.
Among infected HCP, 38% have at least one underlying health issue, and 62% have NONE. The median age was 42 when work and life are full of tough challenges and associated stress that can suppress their immunity and self-healing (internal PPE). Many individuals need to serve customers in person like HCP, and their internal PPE is not optimal. If infected, they will not be able to work and can be the source of new infections.
It is wise to empower vulnerable non-infected with internal PPE besides external ones according to their work environment and health so that they can stay healthy and not spread infection. Many of them can optimize their internal PPE via fast relief, early action, or the right action. Optimized internal PPE can also help them handle many other hazards and save 15~40% of healthcare costs down the road. To think differently is the first step.
The first step is to minimize virus exposure as much as possible, especially those who need to serve customers in a closed area, for example, HCP, flight attendants, pilots, bank tellers, and supermarket associates, for COVID-19 can harm not only human lung but also heart and brain. No health, no liberty, no pursuit of happiness. One group often underestimates the evil power of COVID-19, do not minimize virus exposure with face masks, and get infected, for example, President Donald Trump. Another group lacks education due to poverty and can overly expose to the virus due to density. When a big family live under one roof– once one member is infected, the entire family is involved.
Some individuals overly protect self. For example, they wear 2 face masks while sitting inside their own car or home alone.
Immunity is the key to fight infection. Although asymptomatic, many individuals’ immune systems are suppressed by stress— 45 % of youngsters (MTV), 80% of workers (Harris), and 100% of CEOs (Vistage). For example, a healthy person can suffer a severe infection after working too hard for a while. A vegetarian athlete can develop a heart attack after a series of intensive challenges.
While we sleep, our immune system can also become more robust and fight harmful substances better. However, one in four Americans develops insomnia each year. About 90% of students at an EMBA program raised their hands when I asked who had insomnia under stress. Yin Yang imbalance can also impact individual immunity.
Many individuals can restore their internal PPE quickly from the suppression of stress, insomnia, and Yin Yang imbalance. Some can fall into sleep within 30 minutes. Thus, we want to be sure that individuals have a few hours to sleep before we help them. Optimized immunity and self-healing can also solve early bacterial infection within 30 minutes with NO medication. The video below can tell you more.
I initially used these technologies when I tried to recover myself from Traumatic Brain Injury and pass medical licensing exams in 1999. In 2012, I found pus on my throat after working extra hard for a while (I used to be completely healthy). I knew how long it could take if I went to the ER, so I decided to try to deplete my stress and restore my Yin Yang balance. It worked– the pus disappeared in 30 minutes with NO medication. Then we help various people.
Through the integrated approach, we have reversed fast Aging, burnout, TBI, and heart attack, and enable individuals to maintain optimal performance and health. In the meantime, we have perfected the techniques and need no pill, no injection, no needle, and no surgery.
Some individuals have low internal PPE due to poor self-management. Many people drink, smoke, or drug to manage stress since they cannot handle setback or failures or do not know healthy alternatives. Some people “cannot find the time” to take care of themselves. It is not hard for them to develop new skills and habits by evaluating their 6Q. To meet challenges efficiently and live healthy is a key to maintain long-term internal balance and achieve optimal health.
The next is co-morbidity. About 70% health issues, including heart diseases and diabetes, are related to non-health causes, such as stress. We can control many of them at the early stage with the right tool, for example, heart attack. Healthcare becomes expensive endless symptom relieves when handling non-health causes. By minimizing co-morbidities, many individuals can significantly reduce their risk to COVID-19, save lives, and save money. The video Learn from Maradona and Tony, Protect Your Life and Dream can tell you further.
Businesses can further reduce infection and death by integrating healthcare with their daily management. Some companies let employees 70+ work hard while the fatality rate of the group is nearly 10%. Some have high healthcare deductible, which make their employees hesitate to go to the hospitals when their lives are threatened. In fact, the government pays for the COVID-19 care for everyone, whether they have insurance or not.
Many people are used to going to the hospital after they develop typical symptoms or start treatments after others become ill. That works perfectly with fast-developing illnesses, such as injury.
Like most other diseases, COVID-19 has the incubation stage. When many hospitals have run out of space, it is wise to help as many non-infected not enter the acute stage as possible. While Western medicine can provide face masks, social distance, and vaccines, Eastern medicine and the 6Q tools can enhance internal healing, eliminate stress suppression and Yin-Yang imbalance, and minimize non-health causes that contribute to about 70% of co-morbidities.
There is a saying, “It does not matter if it is a white cat or a black cat. As long as it catches a mouse, it is a good cat.” As many cities lockdown, many businesses have closed for good, which is significant economic losses. Yes, face masks and social distance are low cost and simple to follow. However, when they are not enough to help non-infected stay non-infected, we should be open to more effective non-invasive solutions. The more people can stay non-infected, the fewer hospital beds needed, the more cities and businesses can remain open. No lockdown is necessary if every powerful tool is used, and everyone can do their part.
Some institutions invest heavily in COVID-19 diagnostic and antibody tests, which is great but can be greater. The COVID-19 diagnostic tests help to catch asymptomatic infections but cannot replace internal and external PPE or health care needed. Also, individuals only develop COVID-19 antibodies AFTER exposed to the virus, and the reliability of the antibody is unclear, per CDC.
COVID-19 has made 2020 unforgettable. It is wise to fully utilize non-invasive and highly effective tools to help non-infected stay healthy per their work environment and health needs before a vaccine is available to everyone. When one tool is not enough to meet a new challenge, we should be open to more effective tools. The more people can stay healthy, the fewer ICU/hospital beds needed, the more cities and businesses can stay open. Furthermore, we can save a lot of healthcare costs down the road once individuals can optimize their internal PPE and manage self efficiently.
Different individual and industry have different needs. Most individuals need 1~2-day basic training. Some people may only need a 30-minute consultation for the right direction. Those who need to handle complex tasks may need comprehensive evaluations and solution. Businesses often need to better their performance management system. See which program fits you.
About the AuthorBin Yang is the Managing Director of The Prince Synergy and Dream & Power, a leading consulting firm that focuses on building exceptional leaders, teams, healthcare, and saving costs. For more information or to schedule an interview, lecture or appointment, please call 310-668-1828.
Los Angeles, CA July. 26th, 2017– The Prince Synergy (www.ThePrinceSynergy.com) announces that TPS Dream & Power (www.DreamandPower.com) will focus on beating rising healthcare costs and offer free “Find Your Missing Tools, See Doctors Less” for 3 days (7/26-7/28/2018).
When asked about the focus, Bin Yang, the 6Q Approach Inventor and Managing Director of The Prince Synergy, said, “The skyrocketing cost of healthcare has threatened almost every business, family, and individual. Big co-pays and deductions cannot save efficiently but backfire. The key is to minimize endless and expensive symptom relief, unnecessary emergency room (ER) visits, and utilize healthcare efficiently. Businesses and individuals can not only save years of healthcare costs but also improve healthcare quality and productivity. These only take 1/3-1/2 of their one-year healthcare cost to set up. Our success started at the clinic in 2004. It is time to look at the big picture and think differently!”
Studies found about 70% of primary clinical visits are stress-related (emerge or worsen under stress), for example, heart attack, stroke, insomnia, burnout, diabetes and obesity. The leading cause of stress is the lack of the right tool(s) to meet challenges, relax and restore self. To find the missing tool(s) BESIDES relieving symptoms is the key to minimize the 70% visits. Otherwise, businesses and individuals need to pay endless and expensive symptom relieves, including ER visits, BECAUSE HOSPITALS ARE NOT set to find the missing tools. You can find case studies in this video:
In addition to unnecessary ER visits, many chronic illnesses, disabilities, and deaths can be avoided if individuals can learn how to utilize healthcare system and recognize unethical and poor doctors efficiently. How Ms. Yang recovered her mother and herself are two good examples.
TPS Dream & Power provides what is missing in traditional approaches: healthcare cannot handle non-health causes, many people treat healthcare as hospital care, and traditional IQ, EQ and behavior tools alone have limited power over non-IQ and non-EQ issues and cannot avoid stress-related health issues (SRHI) efficiently. TPS Dream & Power empower leaders, managers, and elites based on the mistakes found at the clinics and businesses as well as efficient ways to meet challenges, stay healthy and bring the best performance.
“Find Your Missing Tools, See Doctors Less” is one diagnostic program, helping individuals with SRHI find the missing tools to meet their current challenges. Individuals often get well quickly with minimum re-occurrence and require no or fewer follow-up clinical visits and associated drug, treatments, time and money. TPS Dream & Power also helps clients build smart systems, anticipate development needs, especially health needs, and get ready quickly for their upcoming challenges. TPS Dream & Power loves feedback and new ideas and will continue challenging status quo and perfecting its services.
The Prince Synergy (www.theprincesynergy.com) is a leading consulting firm who focus on building exceptional leaders to strengthen society (TPS Executive Academy) and shooting performance and rising healthcare costs with one stone (TPS Dream & Power). For more information or to schedule an interview, lecture or appointment, please contact Judith Sullivan at 310-668-1828.
A big part of leadership is change management. Usually, it is easy to see the needs of change but hard to lead change or make the changes efficiently because people often are afraid of changes and resist change.Recently, I received an email about NeuroLeadership. I enjoy their neuro explanation on how to change efficiently—changes often cause pain that can impede changes, so it is better to generate internal brain change via attention and insight, and Behaviorism doesn’t work in the long run as it can worsen the pain. This is exactly how we get around resistances and make learning easy and fast. However, leaders can change faster and better if they can assist instead of supporting their team in working out solutions on their own.
Let me tell you a story.My first residency was Neuro-Psychiatry. Before that, I joined a brain study at a Neurosurgery dept whose chairman was well-known. One day, he was frustrated since the leading research center sent out a memo that they would not reimburse the cost that did not meet their criteria. Research equipment can run out of a department’s budget quickly. The best way to avoid the conflict is to get permissions before any future purchases. Instead of telling him directly, I asked the chairman, “Can we ask for their permission first?” The chairman got the idea instantly, relieved. I could help the chairman change efficiently because I knew what he needed, had his full attention, made his learning easy and fast, and let him reach to the conclusion on his own. I worked at the Neurosurgery dept for less than one year. The chairmen wrote me a long and strong letter of recommendation that he usually did not offer to the residents who worked there for five years. His letter helped to open bigger doors for me later. Discussion
Many leaders have been impressed that I could help a business owner with Traumatic Brain Injury stop yelling at the doctors and nurses in the ER to vent his stress in about 10 minutes. In addition to getting to the root cause of his behavior, I had the same rest steps– I shared with the business owner my challenges and success, asked him to compare his situations and mine, so he reached to the conclusion on his own— “if she could make it, so can I.” Read more... It often takes individuals a long time to work out solutions on their own even they focus on the project. Outside assistance can make a big difference in the speed and results of their change management. I know this because I have been there. In addition to the pain than change can generate, complex issues often involve more than traditional IQ and EQ. Behavior mainly reflects its underlying structure instead of changing the structure. The key to fast and lasting change management is to get around the resistances, get to the root causes of behavior and make learning easy and fast. Today, many development needs can be identified through the 6Q Approach, and associated learning can be easy, fast and customized.
How Are Your Team Doing in Change?
Do you think your team will reach their solution faster if someone can give them some hints? Do you believe that they will change more and better if someone can make their learning easy and fast? Would it be great if the someone is you? Most of our programs facilitate changes in individuals and teams. Most likely, one of them can help you lead change efficiently.
About the AuthorBin Yang is a global Executive Adviser and the Managing Director of The Prince Synergy (www.theprincesynergy.com), a leading consulting firm that focuses on building exceptional leaders and performance management systems and reducing healthcare costs. She is also the author of “What Stops Leaders from Good to Great.” For more information or to schedule an interview, lecture or appointment, please contact us at 310-668-1828.
Many people do not understand why CEO stress has anything to do with CEO health. In fact, the two are closely connected.
Recently, the health of Steve Jobs, the CEO of Apple, has raised a national discussion. Many people think that his health is not his private matter because so many others depend upon him. Some even have raised a stock security issue. Forbes has pointed out that the Apple CEO turned to cancer removal surgery eight months after the diagnosis. Would there be less unfortunate issues to begin with if leaders could take better care of themselves?
When talking about how to be a CEO, people usually do not think about sustainability at times of unexpected change, intense stress, illness or injury. Unfortunately, life is full of unexpected challenges, which can disable our mind, or even take away our success. It takes a different set of skills to sustain our optimal creativity and health than to utilize them. It is important to have both. An unfortunate outcome affects not only the key person, but also his/her family, partners, colleagues, employees and more.
People tend to count on doctors for their health. However, how we handle illnesses before and after seeing doctors can mean life or death, recovery or disability. Although I had excellent medical training, I could have lost my mother had I not questioned the Intensive Care Unit (ICU) physicians after a tragic auto-accident. My mother suffered a cervical-2 fracture. Even after five weeks of intensive care, she could not get off of the ventilator. Her ICU physicians “concluded” that she would be ventilator-dependent for the rest of her life. My mother refused to live on a machine. I never doubted the ICU physicians. But at the last moment, I chose to do my own assessment and found that she did not breathe efficiently. Through a new way of breathing I taught her, my mother was taken off the ventilator successfully after only three days!
In another example, a prestigious rehab center had some very well-known experts in Traumatic brain injury (TBI). These experts concluded that the poor impulse control secondary to TBI was incurable since they could not find the cure. A resident physician with a history of TBI had one unfortunate incident. These experts linked the incident with her past injury and concluded that she had a poor impulse control and could not handle stress. They took away her residency training at the last minute even through her references from clinical training prior were excellent. Instead of telling her their reasoning, they told her something else, which has caused her a huge waste of time and money. In fact, the victim had found a way to correct the impulse control. But to these experts, if they could not find the cure, no one could! And they abandoned their own victim when their support was needed most!
Not everyone needs to go to medical school. However, we need general and systemic health knowledge about ourselves and different health systems, for example, what costly health mistakes to avoid, and how to select specialists. We need to stay in charge, especially when it is a matter of life or death, recovery or disability. A part of our 4-day Executive Synergy Program provides hands-on training in this area.
According to a survey of Vistage (an international organization for CEOs), 100 percent of 2,400 participating CEOs are suffering stress. CEO stress can come from external sources, like an uncertain economy. CEO stress can also come from our body and mind, such as the examples described above. Stress, while a great motivator, can disable our thinking and creativity, which are the keys to leadership. Stress can also harm our health and emotions. To some extend, a par of how to be a CEO is how to manage CEO stress. An exceptional CEO usually manages stress at another level.
Stress management to many people is limited relaxation exercises, such as deep breathing, brisk walking, meditation, Yoga and breaks. These are not enough to handle intense CEO stress. We need to build up our personal relaxation hierarchies for different levels of stress. At The Prince Synergy, we call it “overarmed.” We need a clear mind to look into underlying causes and figure out solutions. Different people need different relaxation hierarchies.
Another common definition of stress management is “coping with stress” and “positive thinking.” We don’t have to “live with stress.” We can prevent, utilize, reduce and transform stress. We can manage stress in many ways, business, medical, legal or even “technical” ways. A CEO suffered newly onset insomnia due to insecurities of her business. None of her relaxation methods or sleeping pills worked. Sleep is very important to productivity and wellness. She could not have a real sense of security until her business thrived, which could take time. However, she could use her faith as “the sense of security” by placing it into her unconscious level. Afterward, she has been sleeping like a log every night. In addition to faith, law can also help to eliminate stress and subsequent insomnia.
Strong stress management training is even more important at times of extreme crisis, where the level of stress is highest. Some CEOs tend to check themselves into the hospital. I had a crisis in 2007, and started crisis management immediately. I used my relaxation hierarchy to keep a clear mind, and in the meantime, kept telling myself that the crisis was not the end of the world. Instead of going to the hospital, I worked on my solution to turn the crisis into an opportunity the same night.
Our beliefs, perceptions, standards, visions and expectations can also affect the outcome. The cases of my mother and the rehab center are also good examples of blindly following authority figures (such as the ICU physicians) and assumptions.
How well do you manage stress? Take a quick assessment
What we can see in society and ourselves determines how we act and what we can achieve. I did not value Eastern medicine at medical school. After being through family injuries and personal challenges, I have appreciated its recovery and relaxation power more and more. I sometimes acupuncture myself and pick up my own herb tea for certain types of tiredness and stress. I did not know about the internet or computers in high school. What I want and can do today is different from what was possible back then. There are many ways to sustain our optimal levels. We won’t “see” them until we are open to them.
How we act can also affect our health and potential profoundly. A star athlete from Fargo High School joined Stanford on a four-year football scholarship. After he ran into bigger and meaner competitors, he chose to focus upon his economics major. He has since built a multi-billion-dollar investment firm. What if he had chosen steroid for temporary gain, or used drugs for temporary high like many others? He would have to face more problems down the road, such as systemic injuries or various issues related to addictions, such as cirrhosis and gastric mass.
Our mind, body and stress management are one integrated system. We can be limited internally and externally. The limitations can lead to stress issues in business and health if we do not take care them efficiently. We can and need to, utilize our full internal and external resources efficiently, and prosper in business and life. Leaders should not settle with how to be a CEO, but how to be an exceptional CEO.
In summary, the skills to utilize our creativity and health and to lead are different from those to sustain the potential from unexpected change, intense stress, costly health mistakes and injury. In this age of intense competition, CEOs need these skills to stay at their optimal level and save subsequent agony from CEO stress. To identify your “missing software” or alternative and help you build a firewall for your leadership is included in all of our leadership programs. This is not only about how to be a CEO, one key individual, but also about your family, partners, colleagues, employees and more.
Bin Yang is the Founder and CEO of The Prince Synergy, a worldwide leading resource that focuses on Level 5 leadership and health recovery from unexpected change, stress, illness and injury. Its services have been featured in Forbes and Euroinvestor. Yang possesses a strong background in medicine, Law and Business. For more info, please contact us at 310-668-1828.