Identify Your “Missing Software,” Strengthen Your Leadership Rapidly!

Identify Your “Missing Software,” Strengthen Your Leadership Rapidly!

Many leaders desire to strengthen their leadership and performance rapidly, build level 5 leadership or be an exceptional CEO, but waste their time on symptoms or insufficient tools.  In fact, it may only take days to not only identify the root causes and “missing software,” but also deliver specific solutions.  A lot of time can be saved, and many dreams can come true.

Recently, a CEO from a subsidiary company of a Fortune 50 company came to us to improve his leadership style and conflict management.  He had over 19 years of business experiences and graduated from a top MBA.  He had tried various tools for over 1 year to improve his leadership, such as DISC, MBTI and 360-degree Feedback, but only got some general advice, such as “slow down.”

In addition to his needs, our assessment also found that he could self-induce conflicts and have development opportunities in innovation, independent thinking, and other areas, which also impacted his leadership style and conflict management.  We recommended two group practice classes to target his root causes and build skills and styles.  Each lasts 3 days.  However, he could only take one class at a time.  Unfortunately, he needed to have both back to back to achieve a desirable result.  In addition, he would only remember about 30% of the first class by the time when he came back for the second.

Based on his learning speed and other potential, we decided to offer him “Strengthen Your Leadership & Performance Rapidly” so that he could skip the unnecessary group training and sharing, focus on custom practices, and achieve an excellent learning result.   He finished the in-person training and practices in 1.5 days, inspired, and transformed.

What Makes the 6Q Approach Unique?

Human beings need to meet challenges while keeping their body functioning.  They can either gain the ability to meet the challenges or alter the challenges with their capacity.  Thus, they need to perform well in both society (macro) and their personal world (micro).

Unlike computers, human capacity can fluctuate in change, adversity, and storm.  In addition, the world does not challenge only human beings’ strength.  These make adversity Q, health Q, and public influence Q essential to leadership development.   Traditional IQ, EQ, and learning Q tools that MBA use can only evaluate a half of the human system, which is insufficient to handle more complex issues.  Behaviors can reflect the whole 6Q structural change but have limited power to change the 6Q structure.   DISC and 360-degree Feedback that most institutions use can collect behaviors but cannot get to their root causes efficiently.   In addition, great leaders have all kinds of personalities that MBTI can define.   A recent study by Deloitte found that only 13% institutions feel that they can produce effective leaders.  Partial tools are one big reason behind the study findings.

Like computers– Human beings have no function without working “human software,” and each person has unique software.  Usually, individuals only need to update some “human software” to meet new challenges.  The more specific the development needs is, the less individuals need to learn, the faster they can achieve desirable results.  For example, the above CEO needed to optimize innovation.  He could have issues with  being open to new ideas, insights, creative confidence, knowledge structure, talent type, learning, action, resilience, resources, sales, team building, etc.  Unless we can identify the “missing software,” motivating the CEO to be innovative usually will not achieve a great result.

The 6Q Approach is the integration of Business, Law and Medicine (including Psychology), evaluating how individuals meet challenges (macro) and develop new capacity (micro).  I first invented the 6Q Approach at the clinics.   The 6Q assessment is called the Executive 6Q Assessment.   The assessment found that the above CEO had no other issues with innovation but liked to choose his focus with his interest, which limited his insights.  Thus, the solution to optimize his innovation was to identify the products that did not get his attention in the beginning but surprised him with their impact later, and, in the meantime, have more tools to embrace all trends and be truthful to himself.   We helped the CEO solve other issues through the same way.

What else Can Slow Down Leadership Development?

In addition to the partial tools, many people go to their peers or professional coaches when development issues emerge.  The first can advise others based on their experiences, and the second mainly encourages self-discovery– find solution on your own.    Through the 6Q Approach, we can get to the root causes with the right tools and often can see results in days to week instead of months to years.  The speed and results are more valuable in crisis management.

Here is another example: Can He Handle the Job?

Mr. B, 38, had MBA and ten years of experience at a well-known leadership consulting firm in roles from consultant to local VP.  He was promoted to Regional Manager to boost regional sales and minimize turnover.  Two months later, sales remained flat, and turnover increased.  His wife was pregnant and very unhappy as Mr. B spent a great deal of time away from home due to the new job.  He was so burned out that he was contemplating resignation when he met us.

The Executive 6Q Assessment found Mr. B was an excellent consultant with many great leadership characteristics.  However, he was weak in sales and marketing and challenged in public influence, emotional expression, and others that were insignificant to a local VP.   There was no way to improve so many quickly.   We chose to optimize his emotion expression to first take care of his family crisis so that he could focus on his new role, and later build intimacy with clients and colleagues.  Through 30 minutes of training, he learned how to share his work stress with his wife, win her understanding and support, and how to utilize the same skills to connect with clients and colleagues more deeply.  He eliminated his family problem after the 30 minutes training, and then focused on his new job with more confidence.

Had he gone to a coach to discover the solution on his own, Mr. B would have resigned.  His leadership firm could not anticipate his development needs or support him efficiently during the crises since they mainly used psychometric or behavior tools.

How well do you do at each part?  Take a quick quiz

How to Identify the “Missing Software” Efficiently?

The efficient way to identify the “missing software” is to evaluate each process and stage of related tasks, for example, how to optimize innovation, and then target issues with the right tools. Because not every issue has a fast solution, it is wise to evaluate every Q, catch development needs ahead of time if possible, and do what is wise.

Usually, the more capacities a person has built, the less “software” they miss.  However, more capacities do not always help more.  It has been heartbroken for me to watch such a phenomenon in the past a few years – – whenever a well-known Fortune 500 CEO suddenly reads our newsletters a lot, usually, he or she is in “hot water.” Soon the CEO will “retire.”   Although it is better to catch their declines seeds to stay ahead, it is never too late to learn something new.

The New Year is coming. 

Do you desire to strengthen your leadership & performance rapidly, go from good to great, build level 5 leadership, or be an exceptional CEO or CXO?  Are you excited to know that you can achieve results faster and better via the 6Q approach?   Look around you and inside of you to see if insufficient tools are holding you and your people back.   You can change the world for the better by starting with the issues around you.

Above all, DO NOT GIVE UP before consulting The Prince Synergy even if your issue is impossible to anyone else.


About the Author
Bin Yang is a global CEO adviser, leadership Doctor and the Managing Director of The Prince Synergy (, a leading consulting firm that focuses on building exceptional leaders and optimizing top team performance, and solves the hardest issues that no one else can.  She authored What Stop Leaders from Good to Great, Take Your Leadership to Level Five.  For more information or to schedule an interview, lecture or appointment, please contact us at 310-668-1828.