Many leaders desire to strengthen their leadership and performance rapidly, build level 5 leadership or be an exceptional CEO, but waste their time on symptoms due to insufficient tools. In fact, it may only take days to not only identify the root causes and “missing software,” but also deliver specific solutions. A lot of time can be saved, and many dreams can come true.
Recently, a CEO from a subsidiary company of a Fortune 50 company came to us to improve his leadership style and conflict management. He had over 19 years of business experiences and graduated from a top MBA. He had tried various tools for over 1 year to improve his leadership, such as DISC, MBTI and 360-degree Feedback, but only got some general advice, such as “slow down.”
In addition to his needs, our assessment also found that he could self-induce conflicts and have development opportunities in innovation, independent thinking, and other areas, which also impacted his leadership style and conflict management. We recommended two group practice classes to target his root causes and build skills and styles. Each lasts 3 days. However, he could only take one class at a time. Unfortunately, he needed to have both back to back to achieve a desirable result. In addition, he would only remember about 30% of the first class by the time when he came back for the second.
Based on his learning speed and other potential, we decided to offer him “Strengthen Your Leadership & Performance Rapidly” so that he could skip the unnecessary group training and sharing, focus on custom practices, and achieve an excellent learning result. He finished the in-person training and practices in 1.5 days, inspired, and transformed.
Human beings need to meet challenges while keeping their body functioning. They can either gain the ability to meet the challenges or alter the challenges with their capacity. Thus, they need to perform well in both society (macro) and their personal world (micro). The 6Q Approach is the integration of Business, Law and Medicine (including Psychology), evaluating how individuals meet challenges (macro) and develop new capacity (micro). I first invented the 6Q Approach at the clinics. The 6Q assessment is called the Executive 6Q Assessment.
Like computers– Human beings have no function without working “human software,” and each person has unique software. Usually, individuals only need to update some “human software” to meet new challenges. The more specific the development needs is, the less individuals need to learn, the faster they can achieve desirable results. Unlike computers, human capacity can fluctuate in change, adversity, and storm. These make adversity Q, health Q, and public influence Q essential to leadership development.
The above CEO had many development needs, one of which was to optimize innovation. He could have issues with being open to new ideas, insights, creative confidence, knowledge structure, talent type, learning, action, resilience, resources, sales, team building, etc. Unless we can identify the “missing software,” motivating the CEO to be innovative usually will not achieve a great result.
The 6Q assessment found that the above CEO had no other issues with innovation but liked to focus on his interest, which limited his insights. Thus, the solution to optimize his innovation was to identify the products that did not get his attention in the beginning but surprised him with their impact later, and, in the meantime, have more tools to embrace all trends and be truthful to himself. We helped the CEO solve other issues through the same way.
Traditional IQ, EQ, and learning Q tools can only evaluate a half of the human system, which is insufficient to handle more complex issues. Behaviors mainly reflect the whole 6Q structural change but have limited power to change the 6Q structure. DISC and 360-degree Feedback that most institutions use can collect behaviors but cannot get to their root causes efficiently. In addition, personality alone is not enough because great leaders have all kinds of personalities that MBTI can define. A recent study by Deloitte found that only 13% institutions feel that they can produce effective leaders. Partial tools are one big reason behind the study findings.
In addition to the partial tools, many people go to their peers or professional coaches when development issues emerge. The first can advise others based on their experiences, and the second mainly encourages self-discovery– find solution on your own. Through the 6Q Approach, we often can see results in days to week instead of months to years because we can get to the root causes with the right tools. The speed and results matter more in crisis management.
Here is another example: Can He Handle the Job?
Mr. B, 38, had MBA and ten years of experience at a well-known leadership consulting firm in roles from consultant to local VP. He was promoted to Regional Manager to boost regional sales and minimize turnover. Two months later, sales remained flat, and turnover increased. His wife was pregnant and very unhappy as Mr. B spent a great deal of time away from home due to the new job. He was so burned out that he was contemplating resignation when he met us.
The Executive 6Q Assessment found Mr. B was an excellent consultant with many great leadership characteristics. However, he was weak in sales and marketing and challenged in public influence, emotional expression, and others that were insignificant to a local VP. There was no way to improve so many quickly. We chose to optimize his emotion expression to first take care of his family crisis and later build intimacy with clients and colleagues. Through 30 minutes of training, he learned how to share his work stress with his wife, win her understanding and support, and how to utilize the same skills to connect with clients and colleagues more deeply. He eliminated his family problem after the 30 minutes training. One week later, he gained more confidence with his new job and could connect with clients and colleagues more deeply.
What would happen had he gone to a coach to discover the solution on his own? Why his leadership firm could not anticipate his development needs or support him efficiently during the crisis? Read more in What Stop Leaders from Good to Great.
The efficient way to identify the “missing software” is to evaluate each process and stage of related tasks, for example, how to optimize innovation, and then target issues with the right tools. Because not every issue has a fast solution, it is wise to evaluate every Q, catch development needs ahead of time, and do what is right.
Usually, the more capacities a person has built, the less “software” they miss. However, more capacities do not always help. It has been heartbroken for me to watch a phenomenon in the past a few years — whenever a well-known Fortune 500 CEO suddenly reads our newsletters a lot, usually, he or she is in “hot water.” Soon the CEO will “retire,” In fact, it is never too late to learn something new, especially when we can identify their “missing software.”
The New Year is coming.
Do you desire to strengthen your leadership rapidly, go from good to great, build level 5 leadership, or be an exceptional CEO or CXO? Are you excited to know that you can achieve results faster and better via the 6Q approach? Look around you and inside of you to see if insufficient tools are holding you and your people back. You can change the world for the better by starting with the issues around you.
Above all, DO NOT GIVE UP before consulting The Prince Synergy even if your issue is impossible to anyone else. To read more CEO case studies and learn more about the 6Q Approach, please read What Stop Leaders from Good to Great.
About the Author
Bin Yang is a global CEO adviser and the Managing Director of The Prince Synergy, a leading consulting firm that focuses on building exceptional leaders to strengthen society. She authored What Stop Leaders from Good to Great. If you’d like to learn how to empower yourself beyond IQ and EQ, consider reading the life stories in the book. Webinars, free mini assessments and group classes are also available. For more information or to schedule an interview, lecture, or appointment, please contact 310-668-1828.